I am, by nature, a fixer and trouble shooter. UX allows me to talk to people, examine their stories and improve the outcome.
Hi! I am a UX Researcher, Writer, and Product Developer. I like to focus on finding new solutions for user stories, then working directly with the users to fine-tune the product.
I’ve transitioned to a career in UX by leveraging my experiences in database development, graphics, and book publishing. As a certified database developer, I worked with customers such as Macys.com and Union Bank to create and enhance systems that emphasized the needs of the user. A key to building these systems is testing to find the balance between user satisfaction and data load. I feel it’s important to put the user at the center of any interface.
As a graphics coordinator and technical illustrator, I honed my skills in Adobe Suite, and communicating with designers, authors, and stakeholders. At Deloitte, I was responsible for the design of everything from email blasts to executive level proposals while maintaining strict brand standards.
Within the seven years of book publishing, I touched almost every part of the business including production, editorial, hiring and training, contracting and managing freelance artists, and creating a custom database to track the publishing process from book proposal to warehouse.
My journey has led me to examining the user experience, and solving problems through empathy.